• Valid driver’s license
• vehicle registration
• Accident scenes, sketches and vehicle photos
• Report of an assessment center or an estimate of 3 repair centers and the pricing of spare parts * in the event of the responsibility of the other party
• IBAN details card

* Note that you will be notified of any additional requirements after a request through one of the channels

• Vehicle registration
• Accident report, sketch and photos of the vehicle
• Report of an assessment center or estimates of 3 repair centers and the pricing of spare parts
• IBAN details card

*Note: You will be notified of any additional requirements after submitting the claim through one of the official channels

• Vehicle registration
• Insurance document
• Theft report from the police detailing the theft of the vehicle
• A letter from the police stating the status of the vehicle search after 90 days
• from the date of the notification

*Note: You will be notified of any additional requirements after submitting the claim through one of the official channels.

15 Days form the completion date of the documents.

45 Days

• In the event of cancellation due to vehicle sale
• Allegiance Contract – Form – IBAN Detail Card
• In the event of cancellation due to the presence of another document
• Other Insurance Policy – Form – IBAN Detail Card
• In the event of cancellation due to considering the vehicle as a total loss
• Claim Documents – Form – IBAN Detail Card

Vehicle insurance policy is not transferable, and could be cancelled in the event of:

• Selling the Vehicle
• Having another insurance policy
• Total Loss of the vehicle

• The customer is provided with an entry letter to the vehicle agent or an authorized repair center according to the terms and conditions of the insurance policy
• The vehicle is provided with repair or considered a total loss after receiving all reports from the repair center under the entry letter
• In the event of a total loss, the vehicle is towed by the towing operator, then providing the insured with a total loss offer and settling the claim after agreeing to the loss offer.

Deductible amount: It is part of the repair value incurred by the claimant according to the terms and conditions of the insurance policy
Depreciation rate: the percentage incurred by the claimant of the value of spare parts according to the terms and conditions of the insurance policy

• Motor Insurance, that include:
  • Vehicle and third party liability insurance (comprehensive)
  • Motor trade Insurance Policy (External Perils)
• Life Insurance
• General Accidents, that include:
  • Fidelity Guarantee
  • Money Insurance
  • Burglary
  • Glass Breakage Insurance Policy
  • Personal Accident
• Engineering, that includes:
  • Contractor All Risk
  • Contractors’ Plant & Machinery
  • Electronic Equipment
  • Erection All Risk
  • Machinery Breakdown
  • Deterioration of Stock
• Marine Vehiclego, that includes:
  • Land Transit (Road Hazards)
  • Marine Cargo
  • Marine Hull
• Property Insurance, that includes:
  • Property All Risk
  • Fire & Lightning
  • Household Comprehensive
  • Business Interruption
  • Deterioration of Stock
  • Terrorism Risk Insurance
• Casualty Insurance, that includes:
  • Public Liability
  • Work Injury Compensation
  • Medical Malpractice
• Travel Insurance

• Comprehensive motor insurance
• Third party vehicle insurance

Head Office (Jeddah) – Central Region (Riyadh) – Eastern Region (Al-Khobar)

The unified number and whatsapp: 920003655.
E-mail: info@wataniya.com.sa

Via the unified number 920003655 or below link

 https://www.wataniya.com.sa/ar/complain-ar/

You can track the claim via the below link:

https://online.wataniya.com.sa/Claims_Common/Track_Claim_Page_Clone.aspx

Via contacting Wataniya team on 920003655 or 8001188855

Customer can add geographical extension on policy to cover accidents out of kingdom before traveling

يتم رفع مطالبة العمالة المنزلية عن طريق الرابط التالي 

https://online.wataniya.com.sa/ClaimForms/DLIClaimDetail?DLIDetailId=0&Mode=ADD

يتم رفع طلب الغاء عقد العمالة المنزلية عن طريق الرابط التالي  

https://online.wataniya.com.sa/ClaimForms/CancelRefundTicket?DLICancelRefundId=0&Mode=ADD

Submit DLI claim via below link

https://online.wataniya.com.sa/ClaimForms/DLIClaimDetail?DLIDetailId=0&Mode=ADD

Submit DLI policy cancellation request via below link 

https://online.wataniya.com.sa/ClaimForms/CancelRefundTicket?DLICancelRefundId=0&Mode=ADD